BSB40807 Certificate IV in Frontline Management
advance your career with the frontline Management course
The demand for those with a Certificate IV in Frontline Management is increasing rapidly as companies are more focused on quality, customer service, best practice and world competitive performance. Develop a management style that incorporates the latest, proven strategies to improve team performance and meet KPI's. The Frontline Management course reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts.
course outline
The BSB40807 Certificate IV in Frontline Management is for people who work as a team leader, supervisory, front desk or a line management position. Individuals will develop skills and knowledge in providing leadership and guidance to others and to take responsibility for the effective functioning and performance of a team and its work outcomes.
course structure
The BSB40807 Certificate IV in Frontline Management consists of 10 units of competency: 4 core units and 6 elective units. Individuals are able to select the six (6) elective units of competency from a list provided so the learning reflects your work role and required duties.
The units cover topics such as:
- Leadership in the workplace
- Implementing operational plans
- Monitoring a safe workplace
- Promoting team effectiveness
- Developing work priorities
- Continuous improvement
- Promoting innovation in a team environment
- Manage projects
- Workplace information and knowledge systems
- Workplace relationships
- Risk management
- People management
delivery options
The BSB40807 Certificate IV in Frontline Management is delivered through distance-based learning or online through our interactive learning program. Full support from our online learning facilitator is provided with regular communication.
online delivery
Experience a revolution in online learning with our Advanced Interactive Learning Platform, dedicated trainer support , and our virtual campus. You can complete your online training Anytime. Anywhere. You are able to complete the Certificate IV in Frontline Management entirely online. Once you enrol you will receive an introduction email from your online facilitator and this gives you immediate access to the interactive learning platform and your course materials; and you can start straight away!.
assessments
Assessments for this qualification are structured so the individual can demonstrate the application of the key knowledge and skills for the units of competency in their work role. Assessments consist of:
- Online assessment learning activities
- Workplace projects
- Manager testimonials
For individuals who have worked in the industry for some time and have the requisite skills and knowledge may apply for Recognition of Prior Learning.
course duration
It is anticipated this course will take 12 months to complete all the workshops and assessment tasks. The program may be completed sooner depending on experience and recognition assessment. The maximum duration is 18 months.
|
Quick Course Guide
|
|
Qualification
|
Certificate IV
|
Student support
|
Yes: Qualified teacher & online support
|
|
Study time
|
Self-paced
Eg: 1 yr = 7 hrs/week
|
Pre-requisites
|
None
|
|
Delivery method
|
Flexible Delivery Online + correspondence
|
Course materials
|
All course materials are provided
|
|
Enrolment dates
|
|
Assessment
|
By online assessment and work projects/assignment
|
|
Delivered by
|
|
Resources Required
|
online - internet email
correspondence - materials provided
|
career pathways
.aspx)
outcomes
The course aims to help individuals to:
- Develop the specified range of competencies required for Frontline Managers
- Demonstrate application of competencies through workplace samples
- Contribute to the continuous improvement processes of their organisation through workplace projects
- Assess needs and engage in ongoing professional development
- Take responsibility for managing self and team to meet challenges of the workplace
- Forge a management career pathway
course fees
Full Fee Paying
Course fee is $1950.00 per person (GST exempt).
A range of flexible payment options are available.
For further information and enrolment details
Mercy Health Training Institute
67 Cade Way
Parkville Vic 3052
Email: mhti@mercy.com.au
Phone: (03) 9261 2085
Fax: (03) 9261 2032
Web: www.mhti.com.au
Click here to enrol now